I'll get you the help you need, Deanna2019. I'd be more than happy to assist you further. You can follow steps provided by the previous agents on how to reach us.įeel free to read through this article about updating payment information for QBO: Updating the payment information for your subscription.īe sure to get back to me if you have other concerns. They can help correct the name so you're able to update your payment information successfully. Since, the nature of this includes personal information, it would be best to work on this in a secure environment.

I understand you've already contacted us about this. Enter the correct business name that will be shown on sales forms and purchase orders.įor you misspelled name, please contact our QuickBooks Care Team.Go to the Company tab and click the Pencil icon beside Company name.Click the Gear icon and look for Account and Settings.You can go to the Account and Settings section to update the business name. That said, may I know if your issue with updating your credit card was resolved? Or is your name and business name already corrected? If not, I'm here to address them all. We strive to provide excellent customer service and deliver customer satisfaction at all time.

Click on QuickBooks Online drop-down to see the most updated support schedule: Support hours and types. The availability of support depends on which type of subscription you're using. You can check out this article for our contact information. In the screenshot above the interval is set to 4000 (4 seconds) but other times it is set to 1 second, which is enough to close the warning and see it reappearing right away.I appreciate you for letting us know your experience with the support. This is something Intuit doesn't want you to come across in your future interactions. That is because these crooks use JavaScript code to push a new alert window so quickly after you’ve clicked ‘OK’ that you cannot normally exit by closing the window or tab. In some cases, you can close the pages normally but other times you can’t. Unfortunately, many Mac users are unprepared for this kind of scams and can be social engineered into paying hundreds of dollars to fix nonexistent problems. Fraudulent tech support companies often based overseas have offered their bogus services to Mac users before as we detailed it in an article last year ( Tech Support Scams: Coming to a Mac near you).Īfter requesting remote control to the machine, the technician will run a scan in the Terminal or perhaps show the Console logs and flag anything in there as a virus or severe infection.

Mac technical support number